Refund Policy
Our Refund Policy
At our academy, we are committed to providing exceptional tutoring services to help our students achieve their academic goals, given the nature of our tutoring services. Henceforth, after the confirmation of completion of a successful demo class, we do not offer refunds.
You may appreciate, our tutoring sessions are personalized and our instructors dedicate their time and expertise to prepare custom lesson plans and provide individualized support to each student. However, once a tutoring session has been conducted, we are unable to refund the time and effort invested by our instructors.
We understand that sometimes circumstances may change, and if you need to reschedule or cancel a tutoring session, we ask that you provide us with at least 24 hours’ notice. This allows us to adjust our schedules and allocate resources accordingly.
Should you have any concerns or questions regarding our refund policy, please feel free to contact us, and we shall be happy to address them.
We appreciate your understanding and look forward to helping your child achieve academic success.